Shipping policy

Thank you for choosing Beyoutifully Made by Lilly for your needs. We appreciate your support and look forward to delivering your item(s) in a timely manner. Please review our shipping policy below for important information regarding delivery times, tracking, insurance, and liability.

  1. Order Processing Time: After receiving payment, please allow 7-14 business days for the completion of your custom item(s). Processing time starts the next day, if you order on Friday-Sunday your process time starts on Monday. Business days exclude weekends and holidays. During peak seasons or high-demand periods, there may be slight delays in order processing. We will strive to keep you informed of any such delays.

  2. Shipping and Tracking: Once your item(s) have been shipped, we will provide you with a tracking number. Please use this tracking number to monitor the progress and updates on your shipment. You can track your package through the shipping provider's website or contact their customer support for assistance.

  3. Insurance: We take precautions to ensure that all packages are shipped with proper packaging and protection. Additionally, all packages are insured to safeguard against damages during transit. In the unlikely event that your package arrives damaged, please take pictures of the damaged items and packaging. You will need this evidence to file a claim with the shipping provider.

  4. Delayed, Lost, or Stolen Packages: Once your package has been shipped, Beyoutifully Made by Lilly is not responsible for any delays, loss, or theft that may occur during transit. We recommend monitoring the tracking information closely and contacting the shipping provider for any concerns or issues. If you encounter any problems, please don't hesitate to reach out to us, and we will do our best to assist you.

  5. Assistance and Support: We strive to provide excellent customer service and support. If you have any questions, concerns, or need assistance with your shipment, please feel free to contact our customer support team. We are here to help and will respond to your inquiries as promptly as possible.

Please note that this shipping policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.

By placing an order with us, you acknowledge that you have read, understood, and agreed to our shipping policy.

If you have any further questions or need clarification regarding our shipping policy, please contact our customer support team for assistance.

Last updated: 01/01/2022